In this blog you can find: Useful and simple code snippets in the area of Dynamics CRM (T-SQL, PowerShell). Interesting topics about (TIBCO) Scribe Insight.

Sunday, July 12, 2020

TIBCO Scribe Insight installation does not start (Windows Installer)

Issue Description - Steps to reproduce:

Operation System:Windows Server 2012 R2
  • Fulfil all requirements (Install Windows Installer, .NET Framework, etc.)
  • Click "Start Installation" in Setup


  • Now, it ends with an open "Windows Installer" window, which contains the parameter description for "msiexec.exe".The installation does not start.

Resolution:

The root cause is the length of the path to the "ScribeInsight.msi" file in the "Setup" folder.

To resolve the issue you can rename (shorten) the folder names or move the installation folder and start the "Setup.exe" again.

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